At PrintiFine, we’re committed to delivering quality products, accurate orders, and a smooth shopping experience. If something doesn’t feel right, our 90-Day Return & Exchange Policy is designed to make things simple and fair.

90-Day Return Window

You may request a return or exchange within 90 days of delivery for both defective and non-defective items.

We stand behind our products and want you to shop with confidence.

Eligible Reasons for Return

Defective or Incorrect Items

We accept returns or offer free replacements if your order arrives with any of the following issues:

  • Damage caused during shipping
  • Incorrect item or variant received
  • Printing errors (text, placement, or alignment)
  • Poor print quality
  • Faded, missing, blurry, or pixelated ink
  • Misaligned or improperly scaled graphics
  • Product received does not match the description or listing

Non-Defective Items

Returns are also accepted for non-defective items, including:

  • Size or color selection issues
  • Change of mind after delivery
  • Fabric feel or thickness not as expected
  • Color variation due to screen differences

Please note: Items must be unused, unworn, and in original condition.

Replacements & Exchanges

  • Free replacements are provided for items that are defective or not as described
  • Exchanges for non-defective items (such as size or color changes) are accepted
  • Shipping and handling fees may apply for non-defective exchanges
  • Refunds are generally not issued for customer selection errors unless the product differs from the order confirmation

Order Cancellations & Modifications

  • Orders may be canceled or modified within 24 hours of purchase
  • Once an order has been processed or shipped, it cannot be changed
  • Shipped orders must be returned to qualify for a refund or exchange

Refund Processing

Once your return is received and inspected:

  • Approved refunds are processed to the original payment method
  • Processing times may vary depending on your bank or card provider

If Your Refund Is Delayed

  1. Check your bank or credit card account again
  2. Contact your payment provider—posting delays can occur
  3. If the issue continues, contact us directly and we’ll assist you

Coupons, Promotions & Discount Codes

  • Promotional codes are not valid on previous or pending orders
  • Discounts cannot be combined, transferred, or redeemed for cash
  • Promo codes must be applied at checkout to be valid

Important Notes

  • Orders shipped to incorrect or incomplete addresses provided by the customer are not eligible for refunds
  • While refunds may not apply in these cases, we’re always happy to help resolve delivery issues where possible

Policy Summary

  • Returns accepted for both defective and non-defective items
  • 90-day return window from delivery date
  • Free replacements for defective or incorrect products
  • Exchanges allowed for non-defective items (fees may apply)
  • Orders can be canceled or modified within 24 hours of purchase
  • Returned items must be unused and in original condition

Need Help?

If you have questions or need assistance with a return, our support team is always happy to help.

📧 Email: info@printifine.com

Thank you for supporting PrintiFine.
Every order helps us support creators and contribute to positive impact around the world.